30 Day Return Policy
Exchanges on certain Circumstances. Please inquire if you need to exchange.
CANCELLATIONS Custom furniture orders may not be canceled. We regret that we are not able to cancel orders for in-stock merchandise once they have been transmitted to our fulfillment center. When you submit your order online, it is instantly entered into our database, your order confirmation email is sent, and your payment is verified by our system. Within an hour or so, your order is transmitted to our fulfillment centers and can no longer be modified in any way.
We hope that in most cases this expedited order process works to your advantage; however we recognize that it can make it difficult to cancel or modify your order. Most purchases are shipped to arrive within 10-15 business days upon receipt of order. As closely as possible, the rates that we charge for shipping and handling fees at checkout are an accurate reflection of the rates that we incur from our shipping partners to safely package and deliver your order, and ensure that it meets the highest expectations.
Please feel free to contact us at firstname.lastname@example.org or call us at 914-893-0426 We are available to assist you Monday through Friday from 7 am to 5:30 pm (EST), and Saturday through Sunday from 8 am to 4 pm (EST).